Email (primary)
Send detailed questions from an address you can receive replies on. For account recovery, write from the same email you used to register if possible.
support@libris.local Open in your mail appContact
Reach the Libris team
Use this page for practical questions about the catalog, your account, or running a small library on Libris. We read every message and route it to the right person.
Response time
We aim to acknowledge messages within two business days. Complex catalog or access issues may need a short follow‑up; we will say so in our reply.
What to send here
Catalog quality (wrong metadata, missing covers), language or accessibility feedback, sign‑in problems, and admin requests for your organization. Avoid sharing passwords or payment data in email.
Before you write
- Include the email address tied to your Libris account (or say clearly if you have not registered yet).
- Describe what you expected, what happened instead, and the steps you took (browser, approximate time).
- For a specific book, include title, author, and category if you know them.
- If you are an admin, mention your role and whether the issue affects all users or one account.
Helpful shortcuts
Browse the catalog
Search, filters, and book cards are on the home page once you are signed in.
Sign in →Account access
Forgotten passwords are handled on the sign‑in page. Create a new account from the registration screen if your organization invited you.
Go to sign in →How Libris works
Product story, mission, and feature overview are summarized on the About page.
About us →Security & data
We use CSRF protection on sensitive actions, modern password hashing, and database credentials from environment configuration.
Details also appear in the site footer.Prefer to explore first?